The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Amazon Singapore Sellers Expand to Malaysian Market

Amazon Singapore Sellers Expand to Malaysian Market

Amazon Singapore launched the "Export to Malaysia" program, offering sellers access to more Southeast Asian consumers without extra fees or setup. FBA sellers can seamlessly integrate, while self-fulfilled sellers need to apply manually. The program simplifies customs processes, drawing on the success of the Australian and Middle Eastern sites. It highlights the significant potential of the Malaysian e-commerce market and the broader prospects of the Southeast Asian market. This initiative aims to streamline cross-border selling and tap into the growing demand in the region.

01/04/2026 Logistics Industry Insights
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Chinese Firms Rush Into Tiktoks Crossborder Ecommerce Surge

Chinese Firms Rush Into Tiktoks Crossborder Ecommerce Surge

TikTok's global popularity attracts players like New Oriental and Luo Yonghao. Cross-border e-commerce businesses can capitalize on this traffic surge by focusing on clear market targeting, high-quality content creation, strategic KOL collaborations, and data-driven optimization. While significant opportunities exist, challenges are also present. Businesses must adapt to the platform's unique characteristics and navigate the complexities of international markets to achieve sustainable success. This involves understanding local preferences, adhering to regulations, and building trust with global consumers. Success requires a proactive and adaptable approach.

01/04/2026 Logistics Industry Insights
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Amazon Sales Rise with Climate Pledge Friendly Badge

Amazon Sales Rise with Climate Pledge Friendly Badge

The Amazon Climate Pledge Friendly badge is an effective way to increase product visibility and attract environmentally conscious consumers. This article delves into the value of this certification and provides a detailed application guide to help you easily obtain the green badge and win more business opportunities. By choosing the appropriate certification type and following Amazon's application process, you can label your products with the green badge, gain more traffic and business, and contribute to sustainable development. It helps to boost sales and brand image.

01/04/2026 Logistics Industry Insights
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Manufacturers Leverage Douyin Boss IP for Supply Chain Monetization

Manufacturers Leverage Douyin Boss IP for Supply Chain Monetization

Facing traditional marketing challenges, manufacturing factories are embracing TikTok. By building boss IPs, showcasing source advantages, constructing account matrixes, and leveraging professional team empowerment, factories can effectively expand their market and achieve transformation and upgrading. TikTok is becoming a significant opportunity for manufacturing factories to win the future. It allows them to directly connect with consumers, build brand awareness, and drive sales in a cost-effective and engaging manner. The platform offers unique tools and features that cater specifically to the needs of manufacturers.

12/31/2025 Logistics Industry Insights
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Amazon Relaxes Marketing Rules Amid Yuan Decline Aiding Crossborder Sellers

Amazon Relaxes Marketing Rules Amid Yuan Decline Aiding Crossborder Sellers

Amazon's marketing policies may be loosening, allowing sellers to send marketing emails more broadly. The USD exchange rate breaking 7 offers a temporary respite for cross-border sellers. Amazon Europe is reminding sellers to participate in the Transparency Program to combat counterfeiting risks during the peak season. Walmart has launched a virtual try-on feature to enhance the shopping experience. Amazon Japan has revised registration rules for food, beverage, and alcohol products. These changes and innovations are impacting the e-commerce landscape for both sellers and consumers.

09/30/2025 Logistics Industry Insights
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Amazon Introduces Second Buy Box for Thirdparty Sellers

Amazon Introduces Second Buy Box for Thirdparty Sellers

Amazon is reportedly planning a "second buy box" to address competition concerns between third-party sellers and its own retail operations. This initiative stems from an antitrust agreement with the European Union and aims to create a fairer competitive landscape on the platform. The second buy box would potentially give more visibility to alternative sellers, offering consumers more choices and potentially lower prices. This move is expected to alleviate some of the pressure felt by third-party sellers who often struggle to compete with Amazon's own products.

12/31/2025 Logistics Industry Insights
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Tiktok Shop Tests Logistics to Rival Amazon in US Ecommerce

Tiktok Shop Tests Logistics to Rival Amazon in US Ecommerce

TikTok Shop plans to build 'fulfillment centers' in the US, challenging Amazon's dominance in e-commerce. Despite monetization challenges like overseas user trust and product credibility, the increasing number of TikTok social shoppers and platform support policies make TikTok a significant alternative to Amazon for Chinese sellers. The move signifies TikTok's ambition to capture a larger share of the US e-commerce market by providing faster and more reliable delivery services, potentially attracting both consumers and merchants looking for alternatives to the established giant.

12/29/2025 Logistics Industry Insights
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KOC Marketing Boosts Crossborder Ecommerce Growth

KOC Marketing Boosts Crossborder Ecommerce Growth

This article analyzes KOC marketing, comparing it with KOL marketing, and explores its application in cross-border e-commerce. Similar to UGC, KOC is suitable for niche categories and can enhance brand influence while reducing promotion costs. It leverages authentic user-generated content from Key Opinion Consumers to build trust and drive sales, particularly effective in markets where traditional advertising may be less impactful. The paper highlights the potential of KOC marketing as a cost-effective and engaging strategy for cross-border e-commerce businesses.

12/29/2025 Logistics Industry Insights
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Douyin Shops Zerodeposit Policy Sparks Debate Opportunity or Risk

Douyin Shops Zerodeposit Policy Sparks Debate Opportunity or Risk

TikTok Shop's "Zero-Cost Entry" policy lowers the barrier to entry for e-commerce, but comes with limitations. This article interprets the trial operation rules of this policy, analyzing its category restrictions, store limitations, and conditions for ending the trial operation. It provides an in-depth analysis of the advantages and disadvantages, offering decision-making references for merchants. It also reminds consumers to be aware of potential risks associated with this new model. This policy aims to attract more sellers, but careful consideration is needed before participation.

12/31/2025 Logistics Industry Insights
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